Xiaomi responds to the 65W charger causing the restart of Xiaomi Mi 11, which will be fixed soon

Earlier, some Xiaomi 11 users found that Xiaomi 11 using Xiaomi 65W GaN charging will have unlimited automatic restart problems. The recurrence method is to connect the Xiaomi 65W GaN charger with the screen on when the Xiaomi Mi 11 is below 20% of the power, and then it will trigger when the screen is turned off. At present, this problem still exists in the stable version of MIUI 12.0.12 at least.

Zhang Guoquan, director of Xiaomi’s mobile phone system software department, said that Xiaomi engineers have already obtained the charger with the problem. After analysis, it is determined that the problem is the charger of a specific model and a specific batch.

The fundamental reason is that the charging compatibility agreement conflicts. At present, Xiaomi engineers have developed patch repairs and are under pressure testing. If everything is normal, it will be pushed soon.

In addition, regarding the crash issue of the Tianfutong App on Xiaomi Mi 11, the official stated that Tianfutong is not compatible with Android 11. At present, Xiaomi has contacted the other party, Tianfutong has completed the repair, and is expected to push the App upgrade soon.

A large number of users reported on the Xiaomi community and other platforms that Xiaomi Mi 11 and Xiaomi’s official 65W GaN charger have compatibility problems and the symptoms are unlimited restarts.

However, a large number of netizens reported that they did not encounter this problem, and it seems that it should be a specific problem in the production batch of the charger.