Facing issues in getting new emails on Gmail? Here’s the fix

Generally, when you add your Google account to your Android phone and enable synchronization for Gmail, you should start receiving new emails without any problems. But sometimes, due to some reasons (such as battery saving mode, storage issues, and synchronization issues), the new email Gmail app cannot reach the inbox. In this article, we will show you various ways to solve the problem that Gmail Android App cannot receive new emails.

Regardless of whether the problem is related to Gmail, new emails are not received, or the body of the email is not displayed in the Gmail application, the following solutions will resolve all issues related to the Gmail application.

Let’s start with the solution.

1. RESTART PHONE

Before you try other solutions, we will ask you to restart your Android phone once. Many times, such a simple solution can be solved.

2. CHECK STATUS OF GMAIL

Many times, the Gmail service has been shut down, which is why you will not receive new emails. To know that the Gmail service is not working properly, please visit the G Suite Status Information Center website. If Gmail is not working properly, you will be notified on the website.

3. CHECK INTERNET CONNECTION

Is the internet working on your phone? Open the website in a browser and verify it. You should restart the modem to refresh it. If possible, switch from Wi-Fi to mobile data, and vice versa, check Internet-related things.

4. AIRPLANE MODE

In this fix, you will have to enable the phone’s airplane mode for a period of time. This will close all network connections and fix all issues related to it. To turn on airplane mode, open the “Quick Settings” screen from the notification panel. Tap airplane mode to enable it. Then, wait a minute, then click and disable it again. Or, go to Settings>Network and Internet>Airplane Mode.

5. CHECK GMAIL FOLDERS

If you are waiting for a specific email, you should check other folders in the Gmail app. First, check the folders at the top of the Gmail app, such as promotions, updates, etc.

Gmail email is not showing Android 2. After this, you should also check the spam folder. In the Gmail app, open the sidebar on the left by tapping the icon three times or swiping it to the right. Click Spam.

6. CHECK GMAIL SYNC SETTINGS

To receive new emails, the sync should be on for your account. There are two places you should check that on your phone.

Method 1

Step 1: Launch the Gmail app and tap on the three-bar icon.

Step 2: Scroll down and tap on Settings. You will be shown various Gmail accounts added to your phone. Tap on the account that is not receiving emails.

Step 3: Make sure the checkbox next to Sync Gmail is checked. In case it isn’t, you will face problems while using the Gmail app. If sync is already on, uncheck it and then check it again. Repeat steps for other accounts.

Method 2

Step 1: Open Settings on your phone and go to Accounts.

Step 2: Tap on the Gmail account that is not showing new emails. On Samsung phones, go to Settings > Accounts and backup > Account. Tap on the Gmail account.

7. ENABLE SYNC FOR ALL APPS

With the above settings, you can enable synchronization for your Gmail account. There is a separate setting on the phone to control all synchronization items. You must check and enable this setting.

To do this, open the settings on your phone and go to your account. Scroll down and you will automatically sync application data. Enable it. On your Samsung phone, go to “Settings”> “Accounts and Backups”> “Accounts” to find the “Automatically sync personal data” setting.

8. SWITCH ACCOUNT IN THE GMAIL APP

If you use multiple Gmail accounts on your phone, you may be looking for emails under the wrong Gmail account. Even if you will receive a new email when an account in the app is active, you need to switch to that account to view the email.

To switch accounts in the Gmail app, click the profile picture icon at the top. Tap the desired account from the list to switch.

9. ENOUGH STORAGE IN PHONE

To receive new emails, your phone must have some free space. If the storage space is full, you will face problems. To check the available storage space, go to “Settings”> “Storage”. Check out 8 ways to free up storage space on Android.

10. CHECK GOOGLE ACCOUNT STORAGE

Similar to phone storage, your Google account should also have free storage space. Provide users with 15 GB of free storage space, which can be shared through various services such as Gmail, Google Drive, and Google Photos. You can check the storage space available for your account in the a.Google store. If it is full, you need to extract some data or purchase a premium plan to increase storage.

11. CLEAR CACHE AND DATA OF GMAIL APP

hen they fail to function properly, clearing the cache and data of Android apps is good medicine for them. Therefore, you must try the same with the Gmail application. Clearing the cache or data of the Gmail application will not delete your email or any other data related to the Gmail application. However, your Gmail application settings will be reset.

To clear the cache of the Gmail app, open the settings on your phone. Go to apps or manage apps. Under “Installed applications” or “View all applications,” click Gmail.

Tap on Storage in Gmail. Hit the Clear cache button. Restart your phone. If the issue persists, tap on Clear data or Clear storage. Restart phone.

12. GRANT NECESSARY PERMISSIONS

In order for the Gmail application to receive emails, it must have storage or file and media permissions. To grant it, go to “Phone Settings”> “Applications”> “Gmail”> “Permissions”. Click on Storage or Files and Media and allow it. When you receive a new email, you will be notified. If Gmail notifications do not work, please check various solutions.

13. ALLOW UNRESTRICTED DATA USAGE

You may have accidentally turned off two important settings related to Gmail application data usage. You need to enable them to receive new emails.

To do this, go to “Phone Settings”> “Applications”> “Gmail”> “Mobile Data”. Enable the toggle next to the background data. If you use Android’s data saver mode, enable the toggle next to Unrestricted data usage.

14. DISABLE BATTERY SAVER MODE

Power saving or power-saving mode will also affect the normal operation of various applications including Gmail. If you use power-saving mode, please disable it on your phone or make the Gmail app free from battery restrictions.

To disable power-saving mode or power-saving mode, go to “Settings”> “Battery”. Turn off the mode. To allow unrestricted access to Gmail, go to “Settings”> “Applications”> “Gmail”> “Battery”. Tap the background limit, the app can use the battery in the background. Similarly, click on battery optimization and add Gmail to the unoptimized app.

On Samsung phones, go to Settings> Device Maintenance> Battery. Click Power Mode. Select Customize next to Adaptive Energy Saving and disable the switch. Go back and click “App Power Management”. Disable unused applications that you want to sleep, switch them to sleep, and add Gmail to applications that will not sleep.

15. UPDATE AND UNINSTALL APP

Sometimes, the current version of the Gmail application may also have problems. In this case, you will have to update the application. Open the Play Store and update Gmail.

You should also try to uninstall the Gmail application. In most cases, you will not be able to uninstall the Gmail application because it is a pre-installed application. However, you can delete the most recent update by pressing the uninstall button. This should be enough. Then update the app from the Play Store. To uninstall the Gmail app, open the Play Store and check Gmail. Click the Uninstall button.

16. RESET APP PREFERENCES

If you still haven’t received a new email in the Gmail app, you should reset the app preferences on your phone. This feature can help you. Resetting the application preferences will not destroy your phone’s data. But it will reset the default application, set permissions, etc. to default values. Read what happens by resetting app preferences.

To reset application preferences, go to “Settings”> “Applications”. Tap the three-dot icon and select “Reset Application Preferences.” Or, go to “Settings”> “System”> “Reset Options”> “Application Preferences”.

17. REMOVE GOOGLE ACCOUNT

Finally, if nothing works, you should reconnect the Google account on the phone. To do this, first, you need to delete the Google account and then add it again. Find out what happens after deleting the Google account from the Android phone.

To delete a Google account, go to “Settings”> “Accounts.” Click on your Google account and press the “Delete Account” button. To add it back, go to “Settings”> “Accounts.” Click Add account and select Google.

YOU HAVE GOT AN EMAIL

We hope that the above methods can help you receive new emails on the Gmail Android App. When everything is ready, please explore the Gmail application tips and tricks for the best experience. If you don’t like the Gmail app, please check the Gmail option on Android.