Samsung mobile phones have many applications pre-installed, one of which is the Samsung Note. Although it is limited to the Android platform, especially Samsung phones, you can see the notes in Samsung Notes on Windows and other Samsung phones.
However, for some users, Samsung Notes will not sync to other Samsung devices (such as tablets) or the OneNote app. If you encounter the same problem, the following solutions will help you solve the problem of syncing Samsung Notes.
Users of the Samsung Notes app cannot sync data, and this app only syncs via Wi-Fi. For many of these comments, these comments are not synchronized at all without displaying any error messages.
Whether this issue is related to synchronization in Samsung Notes, this article will help you. let’s start.
1. RESTART PHONE AND MODEM
Start the troubleshooting process by restarting the Samsung phone or tablet. If you use a Wi-Fi network to synchronize notes, please also restart your modem. To do this, unplug the modem from the power source, and then plug it back in after 1 minute.
2. SWITCH DATA
Synchronization problems usually occur due to Internet connection problems. To resolve this issue, switch to mobile data when using Wi-Fi, and vice versa.
3. UPDATE SAMSUNG NOTES APP
You may be experiencing synchronization issues in the Samsung Notes application, which may be caused by a bug in the application. To resolve this issue, you must update it. You can update it from Google Play Store or Galaxy Store.
4. CHECK DATE & TIME
If your Samsung phone or tablet has the wrong date and time, it will not only sync with the Samsung Notes app but also with other apps. Make sure that the correct date and time are set on the phone.
To set the correct time, go to “Settings”> “General Management”> “Date and Time”. Enable automatic date and time switching.
5. RE-SYNC SAMSUNG NOTES
First of all, the sync setting must be enabled for Samsung Notes to sync it to Samsung Cloud. If it’s already enabled, you need to disable and enable it. Let’s check the steps for both of them.
Step 1: Open Settings and go to Accounts and backup.
Step 2: Tap on Samsung Cloud followed by Synced apps.
Step 3: Scroll down in synced apps and look for Samsung Notes. Enable the toggle next to Sync under Samsung Notes. If it’s turned on, turn it off.
Step 4: Restart the phone and turn on the same toggle. Tap on Sync now.
6. ENABLE SYNCING ON MOBILE DATA
Usually, the app will only sync with Samsung Cloud via Wi-Fi. However, you can change the settings and you can also sync apps such as Samsung Note to mobile data. If your notes are not synced to mobile data, this setting should be responsible.
To enable the synchronization of mobile data, go to “Settings”> “Accounts and Backups”> “Samsung Cloud”> “Sync Apps”. Under Samsung Notes, click Use Sync. Select “Wi-Fi or Mobile Data”. Now go back and click Sync.
7. CLEAR CACHE
You should also try clearing cache for Samsung Cloud and Samsung Notes app. Clearing cache will not delete any of your unsynced data.
To clear cache for Samsung Cloud, follow these steps:
Step 1: Go to Settings followed by Apps.
Step 2: Tap on Samsung Cloud followed by Storage.
Step 3: Tap on Clear cache.
Step 4: Go back and look for Samsung Notes under the list of apps. Tap on it, followed by Storage > Clear cache.
Step 5: Restart the phone.
8. CHECK SAMSUNG NOTES AND ONENOTE COMPATIBILITY
Samsung and Microsoft recently joined forces to enable users to view their Samsung Notes in the OneNote feed. The term “feed” is very important. Because Samsung Notes cannot be directly displayed as normal notes in the OneNote application. You can only see it in OneNote or Outlook feed, as shown below.
First, you must enable synchronization for Microsoft OneNote in the Samsung Note settings. You must also select the folders to be synced in the settings, and then customize the settings, such as using mobile data and Wi-Fi or Wi-Fi synchronization and syncing while roaming. After setting everything up correctly, click the “Sync” button.
Then open outlook.com using a browser and sign in with the same Microsoft account added in Samsung Notes. Click on the OneNote feed icon at the top.
You will see your Samsung notes. In case you do not see them, click on the Filter icon and select Samsung Notes.
9. RE-ADD MICROSOFT ACCOUNT
If only some notes from Samsung Note are displayed in the OneNote feed, you should add your Microsoft account again. To do this, go to “Settings” in the Samsung Notes app. Click “Sync” on Microsoft OneNote. On the next screen, click Exit. In the Samsung Note settings, click Sync on Microsoft OneNote, restart the phone and add the Microsoft account again.
10. LOG OUT FROM SAMSUNG ACCOUNT
Have you recently changed the password of your Samsung account or anything related to it? This may also be the reason why Samsung Notes cannot be synchronized. To resolve this issue, you must log out of your Samsung account and add it again.
To do this, go to “Settings”> “Accounts and Backup”> “Accounts”. Click on your Samsung account. Scroll down and tap Sign out. Learn how to add a Samsung account to your phone.
11. RESET ALL SETTINGS
Haven’t Samsung Notes synced yet? Some other settings, such as permissions, application restrictions, etc., may interfere with the coordination of Samsung Notes. An easy way to solve this problem is to reset all the settings on your Samsung phone by going to “Settings”> “General Management”> “Reset”> “Reset All Settings”. Before doing this, please read what happens when you reset all settings. Hope this issue should be resolved.
SAMSUNG NOTES APP NOT WORKING
We hope that one of the above solutions can make it easy for Samsung Note to properly sync to Samsung Cloud or OneNote. If the problem persists, look for common solutions to the Samsung Notes application that does not work.
