How to fix Samsung Notes app not working?

Samsung Notes app is a superb app to take notes on your Samsung phone. You can write text notes, draw, create reminders, color-code your notes, and much more.

You want to search for a driver’s license number saved in the Samsung Notes app. However, when you open it, the app suddenly crashes or appears empty. You are not alone, other Samsung Notes app users also face the same problem, and the Samsung Notes app is sometimes not suitable for them.

Here you will find 8 solutions to fix the problem of the Samsung Notes app doesn’t work properly.

1. RESTART PHONE

Like any other problem, the first step to stop the Samsung Notes app from crashing is to restart the phone. Many times, this could fix the problem without using any of the methods mentioned below.

2. UPDATE SAMSUNG NOTES APP

Method 1: Update From Play Store

• Open Play Store on your Samsung phone and search for Samsung Notes. Tap on the app and hit the Update button. You can also update it directly from the Play Store link.

Method 2: Update From Galaxy Store

• If you don’t find the Samsung Notes app in Play Store, do not worry. You can update it from Galaxy Store as well. Open the Galaxy Store app on your phone and tap on the three-dot icon at the top. Select My page.
• Select Update. Look for Samsung Notes and hit the Update icon next to it.

Method 3: From Samsung Notes

Step 1: Open the Samsung Notes app and tap on the three-bar icon at the top. Then tap on the Settings icon.

Step 2: Tap on About Samsung Notes. Tap on Update on the next screen if an update is available.

3. CLEAR CACHE

You should also clear cache for the Samsung Notes app. Doing so will not delete your notes or any other personal files.

Step 1: Open Settings on your phone and go to Apps.

Step 2: Tap on Samsung Notes. Tap on Storage.

Step 3: Tap on Clear cache on the next screen.

4. CHECK PROBLEMATIC NOTE

If the Samsung Notes app crashes when you open any particular note inside the Samsung Notes app, you will need to delete that note. If possible, try to copy-paste the note in a different app or email the note to yourself before you delete the note.

5. CHECK DATE & TIME

For the proper functioning of apps, your phone needs to have the correct date & time. Go to Settings > General Management > Date and time. Enable the toggle next to the Automatic date and time.

6. TURN OFF SYNC

You can also try turning off sync for the Samsung Notes app for a while. For that, follow these steps:

Step 1: Open Settings and go to Accounts and backup.

Step 2: Tap on Samsung Cloud followed by Synced apps.

Step 3: Turn off the toggle under Sync on for Samsung Notes. Restart the phone and then turn the same toggle on.

7. UNINSTALL APP

Another thing that will fix the Samsung Notes app not working issue is to uninstall it. However, perform this method only if you are sure that your notes are synced online. Otherwise, you will lose all your unsynced notes.

Step 1: Open Settings and go to Apps.

Step 2: Tap on Samsung Notes app. Hit the Uninstall button

8. RESET ALL SETTINGS

If nothing works, you will have to take a slightly extreme step of resetting your phone settings. You will find it by the name of Reset app preferences on some phones.

To reset all settings, go to Settings > General Management > Reset. Tap on Reset all settings. Confirm on the next screen.

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