The Messages app allows you to send text messages as SMS and MMS messages through your cellular service to your contacts. It helps you to communicate with participating businesses. It also allows you to get answers to questions, resolve issues, get advice on what to buy, make purchases with Apple Pay, and more. In this article, we will tell you how you can send a message to a business in the Messages app on your iPhone.
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What is the Message app?
The Message app is an instant messaging service developed by Apple Inc. to send text messages over cellular service to people available on your contact list. You can send photos, videos, and other info to your contacts. You can also personalize your messages with animated effects, Memoji stickers, iMessage apps, and more.
How to send a message to a Business:
Step 1: Search for the business you want to chat with using Maps, Safari, Search, or Siri.
Step 2: Start a conversation by tapping a chat link in the search results, the company logo, or a text link.
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- You can also initiate a chat with some businesses from their website or iOS app
Note: Messages sent to participating businesses appear in dark gray, to distinguish them from messages sent using iMessage (in blue) and SMS/MMS messages (in green).
