Since Tesla first proposed the idea of an OTA update for electric vehicles, a number of intelligent networked vehicles have begun to support system upgrades, which are simple and convenient, and have gradually become the default solution for the electric vehicle industry.
But now, the public seems to be doing something a little different. Although the latest ID.3, ID.4 support OTA, the German “Auto Motor und Sport” reported that: Volkswagen’s new ID models have software problems. The brand’s electric cars have been parked for months, but can only be delivered to customers while engineers fix the glitch.
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Recently, Volkswagen launched the latest ID. Software 3.0 version upgrade, the new version of the system is expected to address many of the bugs that appeared in the earlier version and bring functional enhancements to the system driver.
There is now news that many Volkswagen owners have reported that before OTA installation and activation of the 3.0 system version, the car needs to be sent to a Volkswagen dealer to be processed by an official technician, and they must do so.
Moreover, Auto & Sport reports that it has learned from Volkswagen that, as part of “voluntary” service, all Volkswagen ID.3 and ID.4 cars already on the market will have to be sent back to dealers for OTA upgrades, receiving about 200,000 car owners were notified.
According to Electrive, the purpose of returning the car to the dealership is to “unify the state of the software as much as possible.” “We are noticing that there are still a large number of vehicles that are still in a very suboptimal software state,” the company said. ID.3 and ID.4 cars must be upgraded to version 2.4 at dealerships before version 3.0 can be installed via OTA.
In addition, Volkswagen also said that dealers will give owners a free better new 12V battery when the system is upgraded. Why is this? Because it takes 7.5 hours to upgrade the first data package, and 4.5 hours for the second data package; the combined time is too long and consumes too much power, and the original small battery may not last until the upgrade is completed.
