When Apple provided repair services, it provided refurbished replacement equipment to users instead of new equipment, Apple was sued in court. Last year, Apple agreed to settle the lawsuit for $95 million, which will be paid soon.
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Case managers began collecting client information as early as January, and a settlement was approved in April. Now that everything is ready, Apple will pay immediately, and users who have been compensated have started to receive emails.
One customer received an email saying he could get $28.90 in compensation. Before August 30, 2022, this user will receive an email with a link, click to receive payment, and receive it until November 28.
Customers who purchased AppleCare Protection Plan or AppleCare+ from July 20, 2012, to September 30, 2021, and received a refurbished replacement device are eligible.
Apple states in the terms that it can compensate repair users for new or refurbished parts or products that are equivalent in performance and reliability to new products, but the plaintiffs argue that refurbished devices are not as good as new in terms of performance and reliability.
