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What is ‘Hold for Me’ feature in Google Phone app? How to use it on your phone

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Google Phone app lets you rest for a while during a phone call with the unique Hold for Me feature. Notably, when users are on a business call and being put on hold, they can opt for the respective capability where the Google Assistant will wait and notify them as the other end user gets ready to speak.

After the call ends, one can share their audio and transcript to improve Hold for me to a better extent. While the feature is exclusive to Pixel devices, you can check its availability via the latest version of the Google Phone app. Since this is an AI-powered feature, it may fail to detect when you’re on hold. Also, Hold for Me only works for toll-free numbers such as 800 or 888.

How to use the Google Phone app Hold for Me feature?

  1. On your Android device, open the Phone by Google app
  2. Click on the three-dot menu
  3. Tap on Settings
  4. Select the Hold for Me option
  5. Turn on the toggle of Hold for Me

During a phone call, your Pixel phone will notify you to enable the Hold for Me option. You can tap on the Start tab to activate the feature.

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